Page 27 - 2025 ASI CATALOG

PURCHASE ORDERS:
Be sure to include all necessary information on your
purchase orders: Your company’s name, address, phone
and fax number, contact name, requested ship date, item
numbers ordered, all component colors, layout instructions,
and imprint color(s). Exact repeat orders or orders requiring Any necessary special pack charges will apply. Less than
only type setting may be faxed. To avoid verbal errors,
phone orders will not be accepted.
PAYMENT TERMS:
Payment in advance is required on all orders by money
order, credit card, ACH or cashier’s check unless prior
credit arrangements have been made. New orders will
not be processed until full payment including freight cost,
is received. It has been a long-term policy that U.S. Poly
cannot ship collect or on Third party accounts until terms
have been established. Please call for freight quotes. Credit Call factory for availability and ship date approval before
terms are net 30, with approved credit. Orders received
from companies with past due accounts will not be
processed until the account is current. We accept Master
Card, Visa, Discover, and American Express.
ORDER ACKNOWLEDGMENT:
Con rmation of ship dates will be given by fax, E-mail, or
phone.
PRODUCTION TIME:
Factory will produce and ship most orders within
approximately ten working days, not counting the day the
order is received. Art revisions may increase production
time. Production begins only after payment terms are
established and all questions regarding the order are
clari ed. Any revisions, credit problems, or circumstances
beyond our control could delay the scheduled ship date.
Factory reserves the right to adjust the service time, with
noti cation, upon receipt of your order. Note that we plan
to ship your order as soon as possible, and that there are
times when we will ship prior to the requested ship date. If
you do not want your order to be shipped early, mark it “do
not ship before” (speci c date).
CANCELLATIONS/REVISIONS:
If an order is canceled or revised during any stage of
production, all costs incurred prior to the change will be
invoiced. This may include art, screen, or production costs.
All cancellations or revisions must be submitted in writing.
A minimum revision charge is $12.50 (V), and is determined
according to the revision made. Changes to addresses,
shipping instructions, quantity, colors, etc. will incur a
revision charge.
INCORRECT SHIPPING ADDRESS:
FedEx, UPS, and other shippers bill us for address changes
due to incorrect addresses given on the customer’s P.O.,
even though the packages are delivered to the correct
address. All fees charged to us will be invoiced once we are
noti ed, which may take as long as one month. Please note
on your P.O. if the shipping address is a residential area.
There is also an additional charge by carriers for delivering assigned by the factory. Shipments returned without
to a residence.
SPLIT/DROP SHIPMENTS:
One drop shipment is allowed per order. Each additional
shipping location will cost $10.00 (V). A list of recipient
names and addresses are needed along with per-addressed
labels for each box.
MINIMUM ORDERS: GENERAL INFORMATION
Minimum quantities are noted for each item, and are per
imprint screen used. Less than minimum orders on one
color imprinted items are accepted for an additional $25.00
(V) per screen used. At least one case must be ordered.
minimum orders for multiple color prints are not accepted.
CASE INCREMENTS:
To avoid damage to merchandise, please order in full case
increments. Special pack charge is $6.25 (V) for each case
not shipped full.
RUSH ORDERS:
Rush orders are accepted if production schedule allows.
submitting your order. Mark your order with the deadline
use date. We will inform you upon receipt of your order if
we are unable to meet your ship date.
PRE-PRODUCTION SAMPLES:
One color imprinted sample charges will include a $46.00
(w) screen charge, a $25.00 (U) set-up charge, plus the unit
cost of the item. Multi-color imprinted sample charges
will include a $46 .00 (w) screen charge per imprint color,
a $60.00 (V) set-up charge, plus the unit cost of the item.
Regular production time applies.
OVER/UNDER RUNS:
Factory reserves the right to over or under ship by 5%. Over
runs will be invoiced. Special pack charges will not apply if
due to over or under runs.
POST PRODUCTION SAMPLES:
Item and shipping costs will be invoiced for samples sent
to the distributor on completed orders. These must be
requested on order.
COMPLAINTS:
Product or imprint complaints must be made within ve
working days from receipt of product. The merchandise
must be kept available for return to manufacturer.
DAMAGED MERCHANDISE:
Recipient should check all packages for damages before
signing the receiving record. If a package arrives in a
damaged condition, you may wish to refuse the shipment.
If circumstances do not allow you to do this, note that the
package was damaged when you sign for the merchandise
immediately so that we can report it to the carrier for
inspection. If these steps are not followed, we will be unable
to le a claim and unable to issue credit.
RETURNS:
All returns must have a return authorization number
written authorization from the factory will be refused.
RE-ORDERS:
When placing an exact re-order, reference your previous
purchase order number and date. Listing item, imprint
name, and colors will help insure exact duplication.
F.O.B. POINT:
All shipments are F.O.B. Factory in Missouri.
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